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Terms of Service

Effective Date: October 8, 2025

Welcome to ShadiCards! These Terms of Service ("Terms") govern your use of our website, mobile applications, and services (collectively, the "Services"). By accessing or using ShadiCards, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Acceptance of Terms

By creating an account, placing an order, or using our Services, you confirm that:

  • You are at least 18 years old or have parental consent
  • You have the legal capacity to enter into binding contracts
  • You will provide accurate and complete information
  • You will comply with all applicable laws and regulations
  • You accept these Terms and our Privacy Policy

2. Account Registration

Account Creation

To access certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activities, or harm other users or our business interests.

3. Products and Services

Service Description

ShadiCards provides:

  • Custom wedding invitation design and printing services
  • Digital invitation creation and distribution
  • Wedding website creation and hosting
  • Save-the-date cards and thank you cards
  • Guest management tools and RSVP tracking
  • Design templates and customization tools

Service Availability

We strive to maintain service availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of our Services with or without notice.

4. Orders and Payment

Ordering Process

When placing an order, you agree to:

  • Review and approve all proofs before production
  • Ensure all information is accurate (names, dates, addresses)
  • Pay the full amount before production begins
  • Understand that custom products are non-refundable

Pricing and Payment

  • All prices are in Indian Rupees (INR) unless otherwise stated
  • Prices are subject to change without notice
  • Payment is due in full at the time of order
  • We accept credit cards, debit cards, UPI, and net banking
  • Additional charges may apply for rush orders or special requests

Order Cancellation

Orders may be cancelled within 2 hours of placement if production has not begun. See our Return Policy for detailed information.

5. Intellectual Property Rights

Our Content

All content on ShadiCards, including designs, templates, logos, text, images, and software, is our property or licensed to us and protected by intellectual property laws. You may not:

  • Copy, modify, or distribute our content without permission
  • Use our designs or templates for commercial purposes
  • Reverse engineer or attempt to extract source code
  • Remove or alter any proprietary notices

Your Content

You retain ownership of content you upload (photos, text, designs). By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display your content for:

  • Providing our Services to you
  • Creating your custom products
  • Marketing (only with your explicit consent)

You represent and warrant that:

  • You own or have rights to use all uploaded content
  • Your content does not infringe any third-party rights
  • Your content does not contain offensive or illegal material

6. User Conduct

You agree not to:

  • Use the Services for any unlawful purpose
  • Upload content that is offensive, defamatory, or inappropriate
  • Impersonate any person or entity
  • Interfere with or disrupt the Services
  • Attempt to gain unauthorized access to any systems
  • Collect or harvest user data without permission
  • Use automated systems or bots without our consent
  • Violate any applicable laws or regulations

7. Privacy and Data Protection

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using ShadiCards, you consent to our data practices as described in the Privacy Policy.

8. Disclaimers and Warranties

Service "As Is"

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

  • Merchantability or fitness for a particular purpose
  • Accuracy, reliability, or completeness of content
  • Uninterrupted or error-free service
  • Security of transmitted information

Color Variations

We strive for color accuracy, but slight variations may occur between on-screen displays and printed products due to monitor settings and printing processes.

9. Limitation of Liability

To the fullest extent permitted by law, ShadiCards and its affiliates, officers, directors, employees, and agents shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, data, or business opportunities
  • Damages exceeding the amount paid for the specific product or service
  • Third-party actions or content
  • Service interruptions or data loss

10. Indemnification

You agree to indemnify, defend, and hold harmless ShadiCards and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use or misuse of the Services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your content or materials uploaded to our platform

11. Third-Party Services

Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the content, privacy practices, or terms of third-party services. Your use of such services is at your own risk.

12. Dispute Resolution

Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles.

Arbitration

Any disputes arising from these Terms or your use of the Services shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996, unless you opt-out within 30 days of accepting these Terms.

Jurisdiction

Subject to arbitration provisions, the courts of Mumbai, Maharashtra shall have exclusive jurisdiction over any disputes.

13. Changes to Terms

We may modify these Terms at any time. Material changes will be notified via email or prominent notice on our website. Your continued use of the Services after changes constitutes acceptance of the modified Terms.

14. General Provisions

Entire Agreement

These Terms, along with our Privacy Policy and other policies, constitute the entire agreement between you and ShadiCards.

Severability

If any provision is found unenforceable, the remaining provisions shall continue in effect.

Waiver

Our failure to enforce any right or provision shall not constitute a waiver of that right.

Assignment

You may not assign these Terms without our written consent. We may assign our rights and obligations without restriction.

15. Contact Information

For questions about these Terms of Service, please contact us:

ShadiCards Legal Department
Email: legal@shadicards.com
Phone: +91 98765 43210
Address: Mumbai, Maharashtra, India
Business Hours: Monday-Friday, 9:00 AM - 6:00 PM IST